From Zero to Insurance Hero: How to Train Your Front Office Like a Boss (Even If They’ve Never Worked a Day in Dental)
By: Benjamin Tuinei Published on: 19/04/2025Train your new front office team into insurance-savvy pros with the right mindset, expert coaching, and practical tools—no dental background required.
🦷 Front Office Training for Dental Practices: 7 Key Areas and a Simple, Fun Roadmap to Success
By: Benjamin Tuinei Published on: 01/04/2025Discover why structured front office training is essential for dental practice success. Learn key areas of focus for improving efficiency, collections, and patient satisfaction with proven strategies.
Is It Wise to Negotiate Fees with PPOs While Dropping Some of Them at the Same Time?
By: Benjamin Tuinei Published on: 27/03/2025Is it possible to negotiate PPO fees while dropping low-paying plans? Learn how to balance offense and defense to maximize revenue, maintain patient retention, and take control of your PPO participation.
How to Notify Patients You're Going Out of Network—Without Losing Their Trust (or Their Business)
By: Benjamin Tuinei Published on: 27/03/2025Learn how to notify patients when your dental practice is going out of network—without losing their trust or their business. Get key communication tips and a sample patient letter.
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